NuSkin - Returns, Refunds & Exchange Policy

RETURN/REFUND & EXCHANGE POLICY

Return &
Refund Policy
for Customers

Period

Refund of the purchase price

Refund prepaid VAT or other tax

Refund initial delivery costs**

Order cancelled* within 14 days after the date of delivery

100%

x

x

Order cancelled within 3 months after the purchase date

100%

x

 

*The order may be cancelled entirely or partially.
**It does not include the supplementary costs for express deliver.

Exchange Policy

Process for obtaining Exchange:

Contact us within 3 months of the purchase date and inform us of your decision to EXCHANGE the order.

Send the products to be exchanged to [your address] no later than 14 days from the date on which you cancelled your order.

We will exchange the products as soon as it has received them (and within 14 days at the latest). If the exchange is not feasible, we may provide: 
· a credit to be used to purchase other products, or 
· a full refund of the purchased price.